Frequently Asked Questions

Answers to all your questions about 8pubd

From opening an account to claiming bonuses, depositing via bKash, and cricket betting — find straightforward answers to the most popular 8pubd questions right here.

8pubd is one of Bangladesh's trusted online gaming platforms. New players and experienced members alike have many questions. On this page we have provided detailed answers covering account registration, deposits and withdrawals, game rules, bonuses, and responsible gaming. If your question is not listed here, our 24/7 live chat support is always ready to help.

Account and Registration

Account Questions

To open an account at 8pubd you need an active mobile number, an email address, and a strong password. During registration you will need to provide your full name and date of birth. Please note that you must be 21 years of age or older to open an account at 8pubd. Only one account per person is allowed.

After registration, 8pubd will send a verification code to the mobile number you provided. Enter the code within the given time and your account will be activated. Additional identity documents may be requested before large withdrawals. This keeps your account secure and maintains a fair playing environment on the platform.

Click the "Forgot Password" option on the login page. Enter your registered mobile number or email and a reset link or code will be sent to you. Use the code or link to set a new password. For security, use a mix of uppercase and lowercase letters, numbers, and symbols in your password. For any issues, contact 8pubd live chat.

No, running multiple accounts from the same device or the same network goes against 8pubd rules. Only one account per person is permitted. Violations may result in account suspension and forfeiture of deposited funds. If different family members use separate devices, it is best to inform support in advance.

To permanently close your account, contact 8pubd live chat or send an email to [email protected]. You should withdraw your balance before closing the account. As part of responsible gaming, you can also choose a temporary break or self-exclusion, which can be activated through support if needed.

Deposits and Withdrawals

Payment Questions

Deposits from bKash to 8pubd are usually instant — in most cases the amount is credited to your account within a few minutes. Occasional minor delays may occur due to network issues. The minimum deposit amount is ৳500. If your balance does not appear after a deposit, contact live chat with your transaction ID for assistance.

Depositing from Nagad to 8pubd is straightforward. Go to the cashier section, select Nagad, and complete the payment by following the instructions. The minimum deposit is ৳500. The amount will be credited to your account quickly. Besides Nagad, you can also deposit via bKash, Rocket, Upay, and bank transfer.

Withdrawals at 8pubd are generally completed within 10 to 45 minutes — one of the fastest withdrawal systems in Bangladesh. The minimum withdrawal amount is ৳800. Before submitting a withdrawal request, make sure your account is fully verified and any bonus wagering requirements have been met.

To deposit via bank transfer, select the bank transfer option on the cashier page. The specific bank account number and reference code will be displayed. Major banks are supported including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. The minimum deposit amount is ৳500. After the transfer, informing support with the reference number will speed up processing.

8pubd does not charge any additional fees on deposits or withdrawals. However, your mobile banking service (bKash, Nagad, Rocket, etc.) or bank may apply their own charges according to their policies. Check your payment provider's website for accurate information.

Games and How to Play

Game Questions

You can bet on BPL, T20 World Cup, IPL, and many other local and international matches in the 8pubd cricket section. Bets can be placed before a match starts or live during play across various markets. Check the match schedule and odds carefully before betting. Follow the minimum stake requirements and bet responsibly.

RTP or "Return to Player" is a percentage that indicates how much a game returns on average over the long term. For example, a 96% RTP means you can expect an average return of 96 for every 100 wagered — but this is not a guaranteed return for every session. All slot games at 8pubd are powered by certified random number generators (RNG), which ensure fair results.

Yes, 8pubd is fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone or tablet — no separate app download is needed. Slots, live casino, cricket betting — everything runs smoothly on mobile. A stable internet connection will ensure no issues during live games.

The 8pubd live casino section features live Baccarat, Roulette, Blackjack, Sic Bo, Teen Patti, and many more games. Tables from top providers including Evolution Gaming and Ezugi are available. Tables with Bengali-speaking dealers are also available from time to time. The games are streamed in real time, giving you a genuine casino feel.

Circus Delight (PG Soft) is a slot game where you win by matching various symbols in a colorful circus theme. Royal Fishing (JILI) is a multiplayer fishing game — you aim and shoot at fish on the screen to earn points. Both games are available at 8pubd and run smoothly on both mobile and desktop.

Bonuses and Promotions

Bonus Questions

Opening a new account at 8pubd and making your first deposit gives you a 200% welcome bonus of up to ৳10,000. This means if you deposit ৳1,000 you will have a total balance of ৳3,000. To withdraw the bonus, you must wager the total balance (deposit + bonus) 25 times (25x wagering). You should read the full terms and conditions before claiming the bonus.

A wagering requirement (or rollover) is the condition specifying how many times you must bet before withdrawing bonus funds. The 8pubd welcome bonus has a 25x wagering requirement — meaning you must place bets equal to the total balance multiplied by 25. Only after meeting this condition will winnings from the bonus be withdrawable.

The 8pubd VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You move up tiers based on your regular play and betting activity. Weekly cashback goes up to 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold, and 1.5% at Platinum. VIP members also enjoy priority support.

Weekly cashback is credited to your account automatically according to your VIP tier. The cashback amount depends on your total betting volume for that week. Cashback for the previous week is generally paid out every Monday. For specific cashback terms, visit the promotions page or contact live chat support.

Yes, 8pubd regularly offers various promotions — such as reload bonuses, special BPL season offers, Eid and Pohela Boishakh promotions, and free spin offers. Log in to 8pubd and check the promotions section, or ask on live chat, to see the latest offers.

Security and Responsible Gaming

Security Questions

8pubd uses SSL encryption technology to protect users' personal information and financial transactions. Your payment data is transmitted through encrypted channels. Information is not shared with third parties. Regular security audits are also conducted to keep your account protected at all times.

All games at 8pubd are provided by certified game developers whose games use certified random number generators (RNG). The RNG keeps the result of every round completely random, so there are no predetermined outcomes. Games from all providers including PG Soft, JILI, Pragmatic Play, and Spribe are audited by third parties.

You must be 21 years of age or older to play at 8pubd. Age is confirmed during account verification. Accounts of users under 21 will be closed immediately and deposited funds will be returned. We follow a strict age verification process to protect minors.

If you feel that gaming is having a negative impact on your life, contact 8pubd support without delay. We can set deposit limits, arrange a temporary break, or activate self-exclusion. Responsible gaming is a priority for us. Visit our responsible gaming page for more information.

To activate self-exclusion, make a direct request via 8pubd live chat or email [email protected]. You can lock your account for a specific period (for example 1 week, 1 month, 6 months) or permanently. While self-exclusion is active you will not be able to log in or make deposits. This is an important tool for responsible gaming.

8pubd offers live chat support in Bengali 24 hours a day, 7 days a week. Click the live chat button on any page of the website to connect instantly. To contact by email, write to [email protected]. There is no phone or WhatsApp support — please use live chat or email.

Still have questions? Contact support

Our team is available 24/7 in Bengali to assist you. Get instant help on live chat.

Live Chat
24/7 in Bengali
Withdrawal
10–45 minutes
Bonus
Up to 200%