8pubd Privacy Policy

This Privacy Policy has been prepared by the organisation operating the 8pubd platform and applies to all users of the website https://8pubd.lat. When you register on our site, log in, or use any of our services, you automatically agree to the terms of this Privacy Policy.

8pubd is committed to providing a reliable and safe online gaming environment for users in Bangladesh. Our Privacy Policy is designed to ensure proper protection of every user's personal information. This policy follows the highest standards under the Bangladesh Information and Communication Technology Act.

While reading this policy, please pay attention to what types of information we collect, how they are used, and what rights you have. If you have any questions, you can reach our support team at any time via 24/7 live chat.

8pubd may collect the following types of information to provide proper service, verify identity, and prevent fraud:

2.1 Information Provided Directly by You

• Identity information: Full name, date of birth, national ID number (where required).
• Contact information: Email address, mobile number.
• Account information: Username, password (stored in encrypted form).
• Financial information: bKash number, Nagad number, Rocket number, Upay account details, bank account details — for processing transactions.

2.2 Automatically Collected Information

• Device information: IP address, browser type and version, operating system.
• Usage information: Login time and date, pages visited, session duration.
• Cookie and tracking data: Cookies are used to improve site functionality (see Section 06 for details).
• Transaction history: Records of deposits, withdrawals, and bets — retention is mandatory under applicable regulations.

2.3 Verification Documents

During the account verification (KYC — Know Your Customer) process, copies of a national ID card, passport, or driving licence and proof of address documents may be requested. These documents are stored using fully encrypted methods.

8pubd uses your information only for the following legitimate purposes:

• Account management: To handle registration, login, and account security.
• Financial transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Customer support: To resolve your complaints, questions, or issues.
• Age and identity verification: To ensure that only users aged 21 or above are approved for an account.
• Fraud and money laundering prevention: To detect suspicious activity and maintain platform security.
• Bonuses and promotional offers: To deliver applicable offers to you, such as the 200% welcome bonus and VIP cashback benefits.
• Service improvement: To analyse user experience and improve the quality of the platform.
• Legal obligations: To comply with applicable laws and regulations.

Your information will not be used beyond the purposes stated above. We do not send marketing communications without your explicit consent.

8pubd does not sell, rent, or commercially transfer your personal information to third parties under any circumstances. However, limited information may be shared in the specific situations below:

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, Upay, and banks), identity verification services, and cloud server providers receive limited information necessary to carry out operations. These partners are contractually bound to follow the same standard of privacy protection.

4.2 Legal Obligations

We may be required to provide information to relevant authorities in response to a court order, a legitimate request from an investigative body, or the need to comply with applicable law. In such cases we always follow legal procedures and refrain from disclosing more information than is required.

4.3 Protection of Organisational Interests

Limited information may be shared with relevant agencies as part of an investigation to prevent fraud, money laundering, or misuse of the platform.

4.4 International Data Transfers

Our servers may be located both in Bangladesh and in international locations. Regardless of where data is stored, SSL encryption and international security standards are maintained.

8pubd applies the highest industry-level technical and organisational measures to protect your information:

5.1 Technical Protection

• SSL/TLS encryption: All data transmission between the website and your browser is secured with 256-bit SSL encryption.
• Database encryption: Stored sensitive information is kept in encrypted format.
• Firewall and intrusion detection: An advanced firewall system is in place to prevent unauthorised access.
• Two-factor authentication (2FA): An option to add an extra layer of security to your account.
• Regular security testing: Security audits are conducted regularly by third parties.

5.2 Organisational Protection

• Only authorised staff can access user information, and only for specific tasks.
• All staff are trained on privacy matters and are bound by contract.
• In the event of a data breach, we have a policy of notifying the affected user as quickly as possible.

That said, no method on the internet is 100% secure. We therefore ask you to use a strong password and keep your account details private.

Cookies are small text files stored in your browser. 8pubd uses cookies for the following purposes:

• Essential cookies: Maintaining login status, storing security tokens — these cannot be turned off.
• Functional cookies: Remembering your language preference and settings.
• Analytics cookies: Collecting analytics data to understand site usage patterns — these can be disabled.

Cookies can be managed from your browser settings. However, disabling essential cookies may affect some functionality of the platform.

8pubd does not retain any personal information beyond what is necessary. Retention guidelines:

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for the period required by legal and regulatory obligations (generally 5 to 7 years).
• KYC documents: Retained after verification for the legally required period.
• Closed account data: Securely deleted once legal obligations have been fulfilled.

Unless there is a legal or regulatory requirement, we delete all unnecessary information as quickly as possible after a request to close an account.

Every user of the 8pubd platform enjoys the following rights:

8.1 Right of Access

You may request a copy of the personal information we hold about you at any time. We will provide it within 30 days of receiving the request.

8.2 Right to Rectification

If any of your information is incorrect, you can contact our support team to request a correction.

8.3 Right to Erasure

You may request deletion of your information beyond what is required by legal obligations. However, complete deletion may not always be possible if there are ongoing legal or regulatory requirements.

8.4 Right to Object

You may object to marketing communications or to certain types of data processing.

8.5 How to Submit a Request

To exercise any of the above rights, send a request to our support email or contact us via 24/7 live chat. We will process the request after verifying your identity.

8pubd provides services only to users aged 21 or above. We do not intentionally collect any personal information from minors. Age verification is mandatory during the registration process.

If a parent or guardian discovers that their minor child has registered on our platform, please contact us immediately. We will promptly close the relevant account and delete the information.

8pubd reserves the right to update this Privacy Policy at any time. For significant changes:

• We will notify you by email or through a clear notice on the platform.
• The "Last Updated" date at the top of the policy will change.
• Continued use of the platform after any changes will be taken as your agreement to the updated policy.

The latest version of the Privacy Policy published on our website will always apply.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 directly in English on the website.

We treat all privacy-related requests and complaints with the highest priority and try to respond as quickly as possible.

If you are not satisfied with our response, you have the right to file a complaint with the relevant government data protection authority.

Alongside this Privacy Policy, the documents below govern your use of the platform. We strongly encourage you to read them:

• Terms and Conditions — The overall rules for using the platform.
• Responsible Gaming — Awareness of gambling risks and self-control tools.
• FAQ — Answers to common questions.